[games_access] Fwd: Screenreader Compatibility

Thu Mar 26 10:21:00 EDT 2015

This might be helpful to send over too?
http://webapps.stackexchange.com/questions/28471/is-trello-accessible-to-a-blind-user-via-screenreading-software

Date: Thu, 26 Mar 2015 10:17:40 -0400
From: andreas.lopez93 at gmail.com
To: games_access at igda.org
Subject: [games_access] Fwd: Screenreader Compatibility

See below the correspondence between a support member of Trello and me, feedback like that truly encourages me and makes me believe that Accessibility in Technology is an under-served topic that needs more awareness and more importantly: More initiative.Sincerely,

Andreas Lopez

---------- Forwarded message ----------
From: Andreas Lopez <andreas.lopez93 at gmail.com>
Date: 2015-03-26 10:14 GMT-04:00
Subject: Re: Screenreader Compatibility
To: Trello Support <support at trello.com>

Hi Michelle,
thank you very much for taking it as serious as everything else, and I can only guess how busy you must be with further improving your already great software and hope to help you out in the future as good as I can. I wish you a great day!Sincerely,

Andreas Lopez

2015-03-26 10:02 GMT-04:00 Trello Support <support at trello.com>:

												Hi Andreas,

Thanks for the additional resources, and your offer to help! I'll add the guidelines you linked to our notes, along with your contact info. We're juggling a lot right now, but I agree that this should be a priority, and feedback such as yours will help me to make a strong case.

Please let us know if you have any other questions, and have a great rest of your day.

All the best,

Michelle
The Trello Team

	On Wed, Mar 25, 2015 at 6:26 PM EDT, Andreas Lopez <andreas.lopez93 at gmail.com> wrote:

Hello Michelle,

thank you for the encouraging words. The only thing I can provide are the general IGDA resources which applies mostly to video games, but they can definitely also apply to web applications, such as color blindness for example. I am certain it could help the Production Team if they take a look at it. Also I am very certain that some volunteers from the Accessibility Special Interest Group (such as myself) would work with the Production Team of Trello in order to make sure that accessibility is respected and provided.

For example once you update your accessibility for blind or visual impaired individuals or screenreader compatibility overall, then you could let me know, so I can let my wife test the update! :)

Here is the resource I mentioned:

http://gameaccessibilityguidelines.com/

Sincerely,

Andreas Lopez

	On Wed, Mar 25, 2015 at 5:13 PM EDT, Trello Support <support at trello.com> wrote:

Hi Andreas,

Thanks for writing to us, and for passing on your wife's feedback. As you mentioned, right now Trello isn't very compatible with screen-reading functionality, and we really appreciate you both taking the time to pass on these details.

We're currently moving slowly on accessibility, but we hope to circle back to it very soon with the product team. I understand this is an important function for those who need it, and I'll make sure our team hears your comments—let me know if there's any additional info you'd like for me to pass their way.

Please let us know if this raises any additional concerns, or you have other questions, and we'll be happy to help.

All the best,

Michelle
The Trello Team

	On Wed, Mar 25, 2015 at 4:27 PM EDT, Andreas Lopez <andreas.lopez93 at gmail.com> wrote:

Dear Trello Team,

my name is Andreas Lopez and I have a legally blind wife. I asked her to see how compatible Trello is with her screenreader (JAWS).  Here is her feedback:

"Ok, so I went over and gave trello a try. Here’s what I found:

Right from the start, a lot of the menus were not being read by Jaws. I only got back that annoying tone of “?” This left me guessing and trying a lot of things at random. The only menu that was properly read was the welcome board menu; create organization, levels, card filter, stickers and power-ups.

When I went to make the board/lists, all went well till I had to add cards. It’s a drag and drop, so I could not find a way to get around that and was not able to add any cards to the lists. I was able to add the filters and the labels, but that was about it. If it wasn’t for the add card feature/graphics, I would say it’s a great tool. For blind people I would not recommend it, for those with low vision, it is possible they can find a way to maneuver it, especially because the color blind friendly labels are going to be a huge help."

The reason why I asked her to try Trello was because we in the International Game Developers Association Game Accessibility Special Interest Group (IGDA GA SIG) look for modern ways to coordinate and communicate. Trello was an obvious choice, given that I used it before and it's being a state-of-the-art platform.

But the issue is, that we also have impaired members, such as my wife, which means we were not sure to use the platform or not. Now our fears became reality. We hope you can look into that and optimize the screenreader compatibility soon. I would love if you could keep us updated on that :)

Sincerely,

Andreas Lopez

	{#HS:80018043-7460#}

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