[sbe-eas] Anyone else getting 504 Gateway Errors from IPAWS?

[Dave Turnmire]

It appears to be working now.  Can we get some followup info regarding 
how long this outage lasted, the cause, and any possible future 
remedies?  I suspect that my jurisdiction isn't the only one that has 
budget restraints such that the costs of maintaining alternative 
alerting systems gets challenged from time to time.  IPAWS is our 
primary tool for non-weather alerts and usually works well, but it is 
obviously not infallible.  The better we understand its limits, the 
easier to justify expenses for maintaining alternative methods.

Thanks

Dave

On 4/20/2023 9:08 PM, IPAWS via sbe-eas wrote:
> Network conditions external to IPAWS OPEN are preventing CAP messages from reaching IPAWS. These same conditions block polling access to IPAWS Feeds, including the EAS ATOM Feed. This situation began at approximately 8:05 PM EDT, Thursday, April 20th. At the present time alerting authorities including the National Weather Service cannot post messages to IPAWS. Due to the nature of the network outage, it is not possible for the IPAWS Technical Support Service Facility to use IPAWS to alert on behalf of local authorities. We recommend that alerting authorities use other alerting methods should a situation requiring public warning occur.
>
> This issue is being actively worked and has been elevated to the highest levels. We have not been provided an estimated time of restoration.
>
> Regards,
>
> Al Kenyon
> Customer Support Branch Chief | IPAWS | NCP
> Office: 202-212-3308 | Mobile: 202-538-4471
> Alfred.Kenyon at fema.dhs.gov
>
> Federal Emergency Management Agency
> fema.gov
>
>       
>
> Pease do not single thread any emails for the IPAWS team to an individual team member. Please send all correspondence to the IPAWS mail box at IPAWS at fema.dhs.gov
>
>
>
> -----Original Message-----
> From: sbe-eas <sbe-eas-bounces at sbe.org> On Behalf Of Bob Reite
> Sent: Thursday, April 20, 2023 8:45 PM
> To: sbe-eas at sbe.org
> Subject: [sbe-eas] Anyone else getting 504 Gateway Errors from IPAWS?
>
> CAUTION: This email originated from outside of DHS. DO NOT click links or open attachments unless you recognize and/or trust the sender. Please select the Phish Alert Report button on the top right of your screen to report this email if it is unsolicited or suspicious in nature.
>
>
> This started about 1/2 hour ago.  Maybe it will be corrected shortly.
>
> --
> Robert D. Reite
> Telecentral Electronics, Inc.
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