[SBE] Can Your Manager Tell Ysbeou What You Do For A living?

[allen lemelle]

Very Good Advice, now try to book some time in His/Her
busy schedule!
--- k7cr <k7cr at blarg.net> wrote:


> Bill in Albuquerque wrote - 

> 

> >The challenge is to communicate with your 

> > boss before their eyes glaze over!

> 

> 

> I suspect that everyone has an - eye glaze

> threshold - that causes us to tune-out when 

> we have either heard all we wanted to know

> about a subject or the matter became to

> complicated or detailed etc. This is a matter

>  where often the fault runs both ways.   

> 

> One of the reasons I suspect that GM's and

> other technophobes are reluctant to go to 

> a technical facility has a good deal to do with 

> their fear of feeling out of place and short on 

> knowledge.  Think of this as your wife asking

> you to go dress shopping or perhaps spend 

> and hour or two in a fabric store!   No one

> wants to be placed in a position like this.

> 

> The real challenge is to make this trip 

> productive for the GM and perhaps the best 

> way to do is this is to make it relational.  Nothing

> is likely to help more than to have something in 

> common.   For example - You want to spend 

> $2000 on an electric toilet (been there)..how

> better to explain a need for an expenditure than

> to have the person whose signature you need, 

> come see for them selves.   Inviting the GM to 

> help with the solution is a lot easier when 

> they can fully understand the nature of the 

> problem.  Don't forget your documentation 

> to support the need for that new gizmo..and 

> be prepared to explain the relative costs, in terms

> that the GM will understand.

> 

> Ever notice how, in Radio, the GM will be 

> quick to sign that PO for the latest Audio 

> Processor but be reluctant to sign off on one 

> for something else at the transmitter site?  It 

> has a lot to do with the fact that for some things

> he - understands- the value.   It's our job to 

> not just get the GM to approve an expense, but

> to - inform him - of the value.   Remember he 

> needs to understand the need and after that 

> how the expense will answer that need and, 

> most importantly, understand the value of 

> that purchase in terms of how it benefits 

> the operation. 

> 

> You may well find that the head of your

> accounting department can be of great assistance

> in dealing with the GM when it comes to money.

> Consider taking this person to lunch for a quick

> lesson.

> 

> Bottom Line (s)

> 

> > Do your research.

> > Have your alternatives ready.

> > Present your case in economic terms that the 

> GM can relate to...

> > Always talk with the GM using terms that 

> he can relate to .

> 

> And MOST important - 

> 

> Remember that he too likely reports to someone 

> and he too will often have to respond to them as 

> to why an expense was made...he will need plenty 

> of justification and backup...Make that chore 

> easy on him and he will be more receptive to you.

> 

> Clay Freinwald

> Entercom-Seattle

> 

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