[SBE] Hybrid issues.
David R. Wilson
david at wwns.com
Thu Jan 29 13:04:37 EST 2009
That could also be the phone companies noise / echo reduction circuitry
not working right. If it works on some calls and not on others I would
suspect one of the phone exchanges has a problem.
Dave
David R. Wilson
Engineer for the Cromwell Group
Nashville Tennessee
WBUZ WPRT WQZQ
> >
> > ----- Original Message -----
> > From: Curt Yengst <cyengst at star991fm.com>
> > Date: Thursday, January 29, 2009 10:07 am
> > Subject: Re: [SBE] Hybrid issues.
> >
> > > Not sure this is the issue. Although we don't use a profanity
> > > delay (yet), we do delay our analog signal to match up with our HD
> > > signal, which creates an on-air delay of about 8 seconds. This
> > > feedback/echo is happening almost instantly (less than half a
> second).
> > > ________________________________
> > >
> > > From: sbe-bounces at sbe.org on behalf of chscherer at everestkc.net
> > > Curt said:
> > > "One jock claims it only happens on live calls, not on pre-
> > > recorded calls."
> > >
> > > Is it this simple:
> > > Are the problem callers not turning their radios off?
> >
> > > ----- Original Message -----
> > > From: Chris Tarr <chris at broadcastdoc.net>
> > > > Curt-
> > > >
> > > > I may be reading that wrong, but wouldn't you want "mics only"
> > > to feed
> > > > the hybrid? Not sure what the "hybrid out" feed would do (except
> > > > maybe offer an option to send audio form the audition channel
> > > down the
> > > > line) but the only thing that should feed the hybrid on a
> regular
> > > > basis is the microphones. While an echo is indicative of poor
> > > > cancellation, it seems like maybe the caller audio is getting
> > > fed back
> > > > down the line.
> >
> >
> > > > On Thu, Jan 29, 2009 at 9:46 AM, Curt Yengst
> > > > > I'm in the process of troubleshooting a complaint from some of
> > > > our jocks.
> > > > > When they take calls on our Telos 2x12, sometimes the call
> will
> > > > have a bit
> > > > > of feedback/echo under the caller. If the jock pots down the
> > > > 2x12 output at
> > > > > the console, it can be somewhat controlled, but then the
> > > > complaint is that
> > > > > the caller audio is too low in level (duh!). It doesn't happen
> > > > on every
> > > > > call, but it's enough to irritate them. We have the Telos 2x12
> > > > connected to
> > > > > a Wheatstone D-75 audio console, using their SP-75
> "Superphone"
> > > > input> module, which has its own mix-minus. It also has the
> > > > ability to generate
> > > > > separate outputs for hybrid out, "mics only" out (everything
> > > but the
> > > > > caller), and "callers only" out. We're using the hybrid outs
> to
> > > > feed the
> > > > > 2x12 inputs. The Caller 1 output of the 2x12 (which gets used
> > > > almost> exclusively) is split with a Y-cable, with one side
> going
> > > > to the caller
> > > > > input on the Superphone module and the other side going
> directly
> > > > to the
> > > > > caller side of our VoxPro workstation. One jock claims it only
> > > > happens on
> > > > > live calls, not on pre-recorded calls.
> > > > >
> > > > > I e-mailed Telos, and the answer was basically that it was a
> > > > phone company
> > > > > issue (poor echo cancellation), and since it was coming into
> the
> > > > station> sounding that way to begin with, there was nothing we
> > > > could do about it.
> > > > > Wheatstone basically said the only way their equipment would
> > > > possibly> exhibit this issue was if caller conferencing wasn't
> > > > properly set up. Since
> > > > > the problem happens with single callers, this is moot.
> > > > >
> > > > > Any thoughts?
> > _______________________________________________
> > The SBE Roundtable, SBE at sbe.org
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> >
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