[SBE] analog shut-off day

[Dan Slentz]

We found a similar problem with the phone bank we had (WSFL with WPLG Miami).  WPLG moved from digital 9 to 10 and rescanning wasn't fixing the problem.
The solution appeared to be:  have the consumer remove the antenna, rescan (so "0" channels found), then rescan with the antenna connected.  The trick was to get the wrong digital channel removed before the correctly identified new channel could replace it (in this case, WPLG was 10 analog, 10 PSID ident but actually 9 transmitted, shut down analog 10 and turned on new digital 10).
Sure a LOT easier than trying to blindly walk customers through deleting a channel, then re-scanning.
Hope this might help.
Dan Slentz
Dir of Engineering, WSFL TV Miami/Fort Lauderdale




________________________________
From: "kjpx47 at cableone.net" <kjpx47 at cableone.net>
To: sbe member discussion mail list <sbe at sbe.org>
Sent: Sunday, June 14, 2009 4:25:10 PM
Subject: Re: [SBE] analog shut-off day


Contact your local fcc office, senior agent. They have a list of set top boses that have problems. 
They may supply you are verbal list only. One model needs to be unpluged over night to rescan the memory. Gary Kenny Joplin, Mo. 
Has the SBE done any testing of set top boxes?



On Sun Jun 14 10:46 , Gibson Prichard sent:


WTVF Nashville moved from UHF56 digital to VHF5 12am on 6/12 and has been deluged with viewer calls. Things like poor indoor antennas, no knowledge of re-scanning, boxes that hold our pre-transition channel position (and won't update it to the post-transition freq.) are only the tip of the iceberg. We figured a move to low-band 5 would be beneficial to the distant viewers who couldn't pull in 56 due to propogation issues. We had no idea the near-field would be as big of a deal where we have loads of signal and are even circularly-polarized.

>We've probably had in excess of 2000 calls and not seeing any real solution to what largely seems to be problems relegated to viewers less than 40 miles from our tower.

>

>Gibson

>

>On Fri, Jun 12, 2009 at 9:17 AM, <chscherer at everestkc.net> wrote:

>

>Any stories of problems as stations turn off their analog transmitters? I'm not asking about the station's ceremony (if any), but rather any viewer problems? Are the predictions of unprepared viewers proving to be true?

>>

>

________________________________
Msg sent via CableONE.net MyMail - http://www.cableone.net
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://seven.pairlist.net/pipermail/sbe/attachments/20090614/a4afd68f/attachment.html>