[SBE] Burk ARC-16 Question

Bob Reite br at telcen.com
Mon Jul 13 14:34:45 EDT 2009


This is one of the reasons we opted to replace our ARC-16 with a Sine
Systems unit. The only work around I know of has been suggested by
others. Populate all of the call out memory. You might want to
consider putting more numbers in than just the engineer's cell phone.
Cell phones have a habit of not putting the call through and I've had
mine delay the notification of a message up to three hours!

Curt Yengst wrote:

> I've got a bit of a dilema regarding our Burk ARC-16 remote control

> system, and before I set about possibly re-inventing the wheel, I

> figured I'd put it up here to see if anyone else had "been there, done

> that, got the t-shirt."

>

> Our Burk is set to call the CE whenever the transfer switch for our

> generator switches, so he knows that the site is now running on

> generator power. Well, this past weekend we had a power failure at the

> site. The backup power system did exactly what it was supposed to do,

> except the Burk never called him to tell him. So this morning he finds

> out that the generator was basically running all weekend!

>

> Is there a somewhat simple way to get the Burk to call out on an alarm

> more than once? In this case, even if it actually called him and he

> missed the call, it wouldn't have called him back. I guess the simplest

> solution would be to add additional numbers to the callout list, but is

> there a way to perhaps have the unit call on an hourly or bi-hourly

> basis until the alarm condition no longer exists?

>

> What other failsafes can you suggest?

>

>

>

>

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