[SBE] HP Printers vs Canon

[Diane Streett]

I love the insider stories.  Could the business schools be at the core of
what's rotten in America?
D.Streett

On Fri, Sep 23, 2011 at 6:43 PM, BILLG <BILLG at wmrg.com> wrote:


> **

> As a former HP employee during the late 70 /early 80 We started to see the

> MBA car wreck that was happening Profit was the driving force. They cut out

> the free soda, fruit, and other goodies that made us that put in a lot of

> overtime feel "loved" :-)

> I left HP to get my MBA to better understand what was happening and never

> went back

> I later became an HP dealer but never sold much as you could get most

> printers and small computers at big box stores cheaper than I could get the

> products from distribution. Then a couple of years ago they mandated that

> you had to take an online course on recycling in order to keep your

> authorization. Never made enough to cover the cost so I said bye bye to HP

> And don't get me started on driver support or lack there of.  If you loose

> your original disk you can't even use your old printer on 98/2000 or what

> ever, as they have pulled most driver for them.

>

> I now recommend Brother for Inkjet based systems and Samsung for laser

> jet.Good quality, long lasting, lots of features, some quirks but livable.

>

> What they did to the  company would make Bill and Dave roll over in their

> grave.

>

> Bill Gellhaus

>

> ----- Original Message -----

> *From:* Stu Casteel <stu at pacific.net>

> *To:* sbe at sbe.org

> *Sent:* Friday, September 23, 2011 15:42

> *Subject:* Re: [SBE] HP Printers vs Canon

>

>

> my time at HP bridged the end of Bill & Dave through John Young (i.e. back

> when it was an engineering company - marketing was "the next bench" Saki

> and Sushi would be presented as "Warm white wine & cold raw fish")

>

> at the point when HP broke $10B - 1/10th of that was OEM Cannon Laser

> printers (the type where you bring the rolls of paper in on forklifts) -

> the only HP parts were the plastic case and English manual -

> coincidentally that was about a year or two before HP introduced 4

> different "PC's" within a few months of each other

>

> the 9826 - an engineers wet dream, color vector graphics, a scroll wheel

> on the keyboard (predating the mouse) and "mainframe" power

>

> there was a unix based lunch pail "luggable" plasma screened PC with built

> in Ethernet (coax) and a mini "thinkjet" - just the thing to hack banks

>

> the calculator division got in to the act with a full QWERTY chicklet

> keyboard with a nifty mag strip read/write (took a practiced hand)

>

> and the last one was the "touch screen" (the infamous "caterpillar

> butterfly commercials) originally only available with green phosphors -

> the only application initially offered was a Rolodex that you could scroll

> through and would dial your phone

>

> there was no way to transfer a single byte of data between any of them!

>

> around this time the MBA's started infiltrating (Stanford being literally

> next door) and in time (after John Young - then Lou Platt) started to take

> over and "the HP way" went out the door - I had one meeting with Carly and

>  followed it out the door as well - loved my HP plotters and LJ1, had my

> share of Compaq PC's and HP laptops but once Carly shifted the entire

> corporate focus from core engineering & medical to consumer it has been

> downhill ever since

>

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