[SBE] Burk ARC-16 Question

[Urban, Brian L]

The only way I know of to get the Arc 16 to call until someone answers is to fill all the call out number slots.  If there is an empty slot, then it just stops trying when it reaches the empty slot.

--
Brian Urban
Chief Operator
KUT Radio
The University of Texas at Austin
TEL 512-471-1085


On 7/13/09 12:09 PM, "Curt Yengst" <cyengst at star991fm.com> wrote:

I've got a bit of a dilema regarding our Burk ARC-16 remote control system, and before I set about possibly re-inventing the wheel, I figured I'd put it up here to see if anyone else had "been there, done that, got the t-shirt."

Our Burk is set to call the CE whenever the transfer switch for our generator switches, so he knows that the site is now running on generator power.  Well, this past weekend we had a power failure at the site.  The backup power system did exactly what it was supposed to do, except the Burk never called him to tell him.  So this morning he finds out that the generator was basically running all weekend!

Is there a somewhat simple way to get the Burk to call out on an alarm more than once?  In this case, even if it actually called him and he missed the call, it wouldn't have called him back.  I guess the simplest solution would be to add additional numbers to the callout list, but is there a way to perhaps have the unit call on an hourly or bi-hourly basis until the alarm condition no longer exists?

What other failsafes can you suggest?






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