[SBE] T-Mobile

[JOHN TYLER]

I had an expensive "gotcha" with T-Mobile.  When I got called to active duty Army for Operation Enduring/Iraqi Freedom, T-Mobile was the only national carrier with service in the Middle East.  A bunch of folks in my unit signed up for service before we deployed.  The price for Kuwait was $1.49/min.  I was told that overseas calls, because of their country specific pricing, did not count towards my monthly minute plan.  So, I went for the monthly base plan of 30'/$19.99.

Gotcha!  After 30', the Kuwaiti call rate goes up to $3.49/min!  My wife was under a bit of stress (as you can imagine), so she just paid the bills without a full review of the costs.  We never got a friendly "We've reviewed your calling habits and determined that you could save money if you changed your monthly plan, etc." letter, just HUGE bills.

My only consolation:  Some folks from other states never got any overseas charges.  When they got their T-Mobile bills, they only had the base monthly charge, no overseas per-minute charge.  They called customer service and were told that there was no usage on their phone.  So they loaned their phones to anyone and everyone who wanted to call home, especially the Jr. enlisted people.

I hope that is still going on, because I will NEVER forgive T-Mobile for screwing over military members whose lives are in danger and whose families are in turmoil.  T-Mobile surely benefited from the work we did over there.

So there's my $1.49. (or $2.98, depending on how fast you read)

Good Luck,

John Tyler, CBRE


--- On Mon, 3/2/09, Edwin Bukont <ebukont at msn.com> wrote:


> From: Edwin Bukont <ebukont at msn.com>

> Subject: [SBE] T-Mobile

> To: "sbe" <sbe at sbe.org>

> Date: Monday, March 2, 2009, 11:19 AM

> Anyone have experience, good or bad, with TMobile in the

> Wash DC/Balto area, Nashville area, Philly area?

>  

> Anyone have experience with their G1 or Gravity phones.

>  

> Any issues with TMobile pricing, plans, options, gotchas?

>  

> I am looking to get rid of the increasingly expensive

> Verizon and ATT accounts, which appear to cost 2-3X more

> than TMobile.

>  

> Any thoughts?

> 

>  

> 

> Thanks

> 

> Edwin Bukont CSRE, DRB, CBNT 

> Comm-Struction and Services LLC 

> Baltimore/Washington DC

> V- 410.879.5567 F- 410.272.5750 C- 240.417.2475 

> 

> A Harris Broadcast Channel Partner 

>  

> The opposite of PROgress is CONgress

> 

> 

> 

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